LET’S GET YOUR DAY BACK
Something’s not working?
We’re listening.
Tell us what’s happened. We’ll confirm the assessment arrangements and help you take the next step.
SPEAK TO FRANCK
067 704 2227Chat on WhatsAppEmail Franck
[email protected]Send your appliance details, suburb and a short description of the fault.
Local call-outs
Johannesburg and surrounding service areas. Share your suburb to confirm coverage and travel arrangements.
See service areasBefore we visit
Confirm the appointment, assessment charge and access requirements directly with the team. Timing and parts availability depend on the appliance and fault.
Appointments are confirmed directly.
Please do not send sensitive payment details.
Can I book a repair at my home?+
Yes, request a local appliance assessment and send your suburb, appliance and fault details. The team confirms coverage, access arrangements and appointment availability with you.
How much will my appliance repair cost?+
The cost depends on the model, diagnosis, parts and access. Ask about call-out and assessment charges when booking. Confirm the repair quote before approving work.
Can you come out today?+
Call or WhatsApp to ask for the earliest available appointment. Timing depends on your area, the booking schedule and the work required; same-day attendance is not guaranteed.
Which brands can I ask about?+
Send the model for Samsung, LG, Defy, Bosch, Siemens, Hisense, Whirlpool, AEG, Smeg, KIC or another appliance. Support and parts availability are confirmed individually. Franck is an independent repair service.
What should I send on WhatsApp?+
Your suburb, appliance type, brand and model, a short description of the fault and any displayed error code. A clear photo can help. Please do not send passwords or payment card details.